APU-III/CBS&Mc.Camish/2016 Date:
08.06.2016
To
The
Chief Postmaster General
A.P.Circle
Hyderabad-500001
Sub: - Submission of memorandum on the problems faced by the staff-reg
Respected
Sir
As
per the decision taken by the Circle Working Committee, the following problems
faced by the staff are submitted below for taking necessary action to settle
the problems for smooth functioning of the post offices and uninterrupted
services to the general public.
1.
Though
the unions are brought to the notice of the administration at all levels, the non
connectivity/slow connection to the server problem is still exists. Due to non connectivity/slow
connectivity the counter staff are forced to stay beyond their normal working
hours as well as facing the public ire for delayed services.
2.
Supply
of latest configuration systems, laser printers and pass book printers to all
the post offices in the circle to implement the CBS and Mc.Camish without any hindrance.
3.
Most
of the divisions are migrated to CBS platform without tallying the HO and SO
ledger balances and now there is difference between HO and SO balances. The
problem has been brought to the notice of the Chief Postmaster General vide
this unions letter dated 14.01.2016 and 18.01.2016 and in response to these
letter circle office had issued instructions vide CO lr.No.FS/CBS/Fincle/2015
dated 10.02.2016 and asked the units/divisions to submit report by 17.02.2016
but no further action has been taken by the Circle administration in this
regard and not even taken a single step to tallying the HO and SO ledger
balances wherever the difference of balances arose. We demand for immediate
necessary action in this regard.
4.
Finacle
works on the principle of maker and checker, but in single hand offices where
only one official works. This concept of maker and checker should be scrapped
or the concept of singly hand offices should be abolished or all single hand
SOs should be upgraded to double hand SOs.
5.
In
Finacle RD premature closure is not allowed if any advance deposits were made,
till the lapse of the period up to which advance deposits are made by the
depositor. Provision may be made to close the accounts with advance deposits
with a facility to recover the rebate given for the advance deposits.
6.
The
CPCs are issuing instructions for making the EOD of Finacle in early hours occasionally.
But these instructions are issuing orally instead of in writing to the offices.
In such cases the procedure to be followed in respect of transactions taken
place at BOs are not mentioned by the controlling authorities or divisional
heads. It is requested to issue all the instructions and procedure to be
followed in such cases.
7.
Supply
of sufficient man power to all the post offices for posting of RD bulk lists.
8.
Grant
of OTA to the staff who are forced to stay beyond office working hours due to
non connectivity or slow connectivity to the server/Finacle.
9.
Consequent
up on implementation of Mc.Camish, some of the policies are not migrated in the
post offices. It will take time to updation of the data in the CPCs i.e. two to
three days. The customer is paying default fee if the same is not done within
the same month. In such cases, the default fee may be waived as there is no
fault of the customer.
10. Sufficient staff
and infrastructure like computers and printers and space for keeping the
connected record may please be provided to all CPCs for PLI/RPLI work.
11. Preparation and
supply of Rulings and time factors consequent up on implementation of CBS and
Mc.Camish as the old SB rulings are not in accordance with the Finacle
software.
12. For many
policies, earlier premium approved differs with the rate of premium available
online and it has become a major problem to be attended immediately.
13. Many policies
appear in system admin queue ever after disbursement is paid and there is no
power to system admin to modify it and for such cases CPC has to raise the
ticket for modifications.
14. Allotment of
sufficient TA funds to all the divisions for passing of all pending TA bills as
the bills are pending years together.
15. Provision of
centralised AMC to all Computers and UPSs available in the divisions.
16. Supply of fake
note detecting machines to all the post offices in the circle.
The problems
pending with the divisions are also enclosed to this memorandum. It is
requested to immediate intervention in to the matter and cause to take
necessary action to settle the problems of the staff immediately.
DA: As above
Yours faithfully
(DASV Prasad)
Circle Secretary
Hyderabad South
East Division:
1.
Provide
C.C Cameras to both the HOs and all Postmaster grade-I&II offices in the
division for security purpose.
2.
Provide
one more SB counter and one more SB supervisor at all CBS offices in the
division immediately.
Bhimavaram
Division:
1.
Submersible
motor available at Narsapur SO is not working from last two years. Immediate
repairs may be made to the motor and get it working.
2.
Repairs/replacement
of AC machine available at Palakole HO, Bhimavaram HO and Tanuku HO.
3.
Supply
of computer chairs to all C-Class SOs
4.
Calling
tenders for Sivaraopeta SO building.
Nellore Division:
1.
Shifting
of Kovvuru (NL) LSG SO PO building and payment of HRA to SPM, Kovvuru (NL) SO
2.
Maintenance
of toilet facility in Nellore HO (Gents toilet)
3.
Immediate
repairs to quarter portion of Postmaster, Kavali HO.
Vijayawada
Division:
1.
Immediate
supply of batteries to UPS available at Autonagar SO
2.
Supply
of dotmatrix printer to Autonagar SO
Anakapalle
Division:
1.
Introduction
of MMS vehicle between Visakhapatnam and Payakaraopet SO
2.
Request
for attachment of outsourcing person to atchutapuram and NTPC Simhadri SOs.
Kakinada
Division:
1.
Provision
of racks for keeping record of accounts branch, Kakinada HO.
2.
Immediate
repairs and provision of water at gents toilets near stair case at Kakinada HO
3.
Non
supply of fake note detector to Kakinada HO
Visakhapatnam
Division:
1.
Provision
of accommodation for dining room/recreation club at Waltair RS HO.
Anantapur
Division:
1.
Repairs
to the Air Conditioners available at Finance Mart of Anantapur HO
2.
Non
functioning of C.C Cameras (DVR) system at Anantapur HO/Guntakal HO.
Hindupur
Division:
1.
Supply
of revolving chairs to all computerised SOs in the division.
Kurnool
Division:
1.
Constructions
of Nandikotkur PO building as it was during British period to avoid untoward
incidents to the staff.
Mahabubnagar
Division:
1.
Replacement
of condemned systems and supply of computer peripherals.
Medak Division:
1.
Non
passing of SSP/NREGS Commission to CSPs.
Peddapalli
Division:
1.
Repairing
of borewell at Tadikal SO. Non working of bore wells at Peddapalli, Sultanabad
and Manthani Post Offices.
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